Your personal data – what is it?

This privacy policy sets out how The Yoga Loft uses and protects any information that you provide when you use this website or interact with us as a business. Personal data or information is any information by which an individual person can be identified.

The Yoga Loft is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Olivia Brown is the data controller responsible for this website and any handling of personal data carried out by or on behalf of  The Yoga Loft. When we mention “The Yoga Loft”, "we", "us" or "our" within this policy, we are referring to the relevant persons responsible for processing your data at The Yoga Loft.

The processing of personal data is governed by [the General Data Protection Regulation 2016/679 (the “GDPR”)]. The Yoga Loft may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated & is effective from 22/12/2019. As we continue to develop & improve our privacy & data regulation policies in line with recent legislation, we may minor changes & improvements to our processes in the coming months. 

 

How do we process your personal data?

The Yoga Loft complies with its obligations under [the GDPR] by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We may collect or process the following information: -

Identity or profile data: names, usernames or other identifiers, encrypted password information, DOB
Contact data: phone number, email address, emergency contact details
Financial data: card details or information pertaining to direct debits
Transaction Data: details about payments for memberships, products or services you have purchased from us, preferences, feedback information or survey responses
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Marketing and Communications Data:  your 'opt' in preferences for receiving direct marketing from us.
Health data: relevant questionnaire data pertaining to your suitability to attend classes.

​We may collect information from you when you register for an account with us, make a direct enquiry to request information, interact with us on social media, enter a competition or giveaway, take part in a survey, purchase a product or service or sign up for our newsletter. 

 

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

- Internal record keeping.
- We may use the information to improve our products and services.
- ​Should you have opted in for marketing materials, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email if you have given the relevant permissions for us to do so.
- Where there is a legal or regulatory requirement
- We may use the information to customise the website according to your interests.

 

 

Third Parties

The Yoga Loft will not share or process your personal data or information beyond what is described here unless explicit permission has been granted. 

Mailchimp - if you sign up to our newsletter via our website, or opt in for marketing messages when creating an account with us, we may use Mailchimp to send you these newsletter emails & marketing information. You can read about Mailchimp's privacy policy here.

Wix Bookings - when registering for an account with The Yoga Loft, we use Wix Bookings as a third party booking system. Within this system, some of the personal data described above may be held, as well as financial & transitional data pertaining to purchases of products or services from The Yoga Loft. Financial transactions will be processed using Wix Payments. 

Social media or other shared links - following these links via the The Yoga Loft's website may take you to external websites which may collect personal data or information beyond our control. When leaving our website, we would encourage you to read the privacy policy of any other sites.

 

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online or on paper.

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How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

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Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purpose.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@theyogaloft.ch
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Yoga Loft via email.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at info@theyogaloft.ch. We will promptly correct any information found to be incorrect.